great stay but some minor issues

The building is stunning with unique architectural details. The room was spacious with a lovely ambiance. The staff exceeded expectations with their friendliness and flexibility. Also, I enjoyed the city view, which added to the overall experience.

There were some minor maintenance issues in the corridors.

Loved the luxurious spa, beautiful pool area, and the charming artistic decor around the hotel. The awesome sound of classical music made for a cozy atmosphere while lounging around.

The breakfast featured a diverse buffet with freshly made pastries, a selection of local cheeses, and freshly squeezed juices. The staff demonstrated exceptional service, promptly assisting with any requests, including extra coffee during breakfast. The wellness area is impressive, particularly the indoor pool, which provided a serene environment to unwind after a busy day.

There were some minor maintenance issues, such as scuffed walls in the corridors.

perfect base for exploring lisbon's cultural treasures

My stay was fantastic as I was just a short walk away from the stunning belem tower and the beautiful garden surrounding it, making my morning strolls incredibly enjoyable. the spacious room added to my comfort and relaxation after days filled with sightseeing.

Fantastic breakfast buffet with local specialties. Staff responsiveness needs improvement, as some requests took too long to fulfill.

Outstanding breakfast with a wide variety of local ingredients.

Housekeeping was inconsistent, often forgetting to replenish basic supplies.

The room decor was stunning, especially the traditional Portuguese tiles! The breakfast had delicious pastries, but the coffee service was too slow. Overall, we enjoyed our stay, but the service could use some improvement. 😊

My kids wished there were more family-friendly room options to accommodate extra beds. The pool situation wasn't ideal when the outdoor one was too cold for swimming.

I recently enjoyed a fantastic stay where the generous buffet breakfast energized my mornings, and I loved the serene ambiance of the indoor pool. However, I experienced some minor maintenance issues in the corridors that need attention. I would certainly return!

The hotel seamlessly blends historic charm with modern comfort, featuring beautifully restored 17th-century blue and white tiles, creating an inviting atmosphere that is both elegant and accessible for seniors.

Improve staff responsiveness for better guest experience.

Stylish renovations blend comfort with history. Cozy room featured a spacious bathroom with dual shower heads. The scenic location allowed easy access to attractions and a nearby tram for downtown exploration. Breakfast included a fantastic array of European selections and delicious crepes. Service was top-notch, especially guidance from the concierge regarding local activities.

The wellness spa facilities impress with clean, well-designed spaces, including a calming pool area that visually matches promotional images. The historic significance of the location enhances the overall experience, making it an appealing spot to unwind.

Breakfast fell short of expectations. items like porridge were dry by mid-service, and overall variety lacked freshness. The spa's peace was disrupted by noisy guests, including teens that shouldn’t have been there. Also, the sauna was out of order throughout my stay, which was disappointing for a hotel branded for relaxation. Sadly, maintenance issues lingered with damaged areas presumably from water intrusion, and the HVAC system left the room uncomfortably hot with no recourse. Navigating the complicated light switches added some unnecessary frustration.

charming, charming, charming

I was completely smitten by the unique blend of historic charm and modern luxury in this place. The buffet breakfast was an absolute standout, featuring local pastries like mini Pasteis de Nata. Plus, the serene spa was a perfect retreat after a day of exploring, topped off by a lovely indoor pool that melted all my stress away!

would recommend 😍❤️